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gigafactryInnovations

Support & scaling

Support, Maintenance & Scaling

Launch is the start. We monitor, patch, upgrade and improve your software every month: framework upgrades, security fixes, new features, store compliance updates and the occasional 2 AM fix. One team that knows your product, on call.

What you get

  • Predictable monthly support
  • Fewer surprises in production
  • Software that keeps improving
Error trackingUptime checksAutomated buildsSecurity audits

What’s included

What we deliver

01

Monitoring and uptime

Errors, slow pages and failed jobs caught before customers notice.

02

Security updates

Dependencies patched and access reviewed on a schedule.

03

Framework and OS upgrades

New Android, iOS and framework versions adopted without drama.

04

Feature roadmap

Monthly improvements prioritised with you.

05

Performance tuning

Queries, bundles and images kept lean as data grows.

06

Takeover of existing apps

We audit, stabilise and continue software built by others.

Process

How we deliver it

  1. 01

    Discover

    We learn your business, users and goals, then agree a sharp scope, a timeline and a fixed first milestone.

  2. 02

    Design

    Flows, wireframes and a clickable prototype you can put in front of real users before we build.

  3. 03

    Build

    Working software delivered in small slices. You see progress on a live preview link, not in status reports.

  4. 04

    Launch

    Testing on real devices, store submissions, data migration, search setup and a calm launch day.

  5. 05

    Grow

    Monitoring, updates and a monthly roadmap. We stay accountable for how the software performs.

FAQ

Support & scaling: common questions

Do you offer monthly maintenance plans?

Yes. Plans are sized to your product: a block of hours each month for updates, fixes and small features, with faster response for anything urgent.

Can you maintain software another company built?

Yes. We start with a paid audit, share what we find in plain language and then take it forward.

Let’s talk about your support & scaling project.

Tell us what you want to build. You’ll get a clear plan, timeline and quote within two working days, and the first call is free.